“Service providers such as Daryl Flood Relocation & Logistics routinely go above and beyond for our customers and our company, while at the same time demonstrating unparalleled dedication and performance,” said Traci Morris, Cartus executive vice president, global operations and supply chain management. “As a vital extension of the Cartus team, our Global Network providers help minimize the stress that our customers feel when they are faced with important life decisions such as relocating. This award acknowledges the superior quality and professionalism that we have come to value from our service providers.”

DALLAS – Daryl Flood Relocation & Logistics, an agent for Mayflower Transit, LLC, recently donated a trailer to the Birdville High School (BHS) marching band. The band plans to use the trailer to store and transport its instruments and equipment. Daryl Flood became involved with the BHS band in 2010 when it donated a truck to the school for the Tournament of Roses Parade’s Bandfest in Pasadena, Calif.

“One of core philosophies is our dedication to community,” said Owner and President Daryl Flood. “We feel a responsibility to the communities in which we live and work. Being a good corporate citizen and supporting good works in the community and charities is important to us.”

The BHS band expects to use the trailer for its competitions, away games and again at the Tournament of Roses Parade.

About Daryl Flood Relocation & Logistics

Daryl Flood Relocation & Logistics has been serving the Dallas, Ft. Worth, Houston and Austin areas since 1982. It is committed to providing superior moving services to its customers. Daryl Flood specializes in employee, domestic and international moving services, as well as corporate relocation and logistics services.

About Mayflower Transit, LLC

Mayflower is America’s most recognized and trusted moving company. Together with its sister company Mayflower Containers, Mayflower offers a full range of moving services from full-service to do-it-yourself moving and storage. With headquarters in suburban St. Louis, Mayflower maintains a network of 300 affiliated agencies. For more information about Mayflower Transit and its services, visit: Mayflower.com.

For the 14th straight summer Daryl Flood Relocation & Logistics helped to provide much-needed bag lunches to the 5th Ward Enrichment Program – an agency serving some of the neediest children in the State of Texas. The Fifth Ward Enrichment Program (FWEP) of Houston, Texas is a local private nonprofit agency addressing the problem of hunger and poverty in Houston’s fifth ward. The lead program for FWEP’s hunger initiative is “Lunch: It’s in the bag!” Along with Prudential and Fiesta Fiesta Mart, Daryl Flood Relocation & Logistics, in partnership with FWEP, delivered hundreds of lunches to the children of Houston’s Fifth Ward through this important program. The “Lunch: It’s in the bag!” program is in its 14^th year and continues to grow each year. Other sponsors of the program include Prudential and Fiesta Mart.

When the city of Joplin, Missouri was struck by a powerful tornado earlier this summer, many organizations rushed to help the community get back on its feet. Among the companies that mobilized to assist was Daryl Flood Relocation and Logistics, a Dallas-area mover.

The Texas moving company donated both the use and the transportation of a 53’ trailer which several churches and community organizations filled with donated paper towels, toilet paper, diapers, wipes, medical gloves and supplies, napkins, canned goods, and many other desperately needed items that were then distributed in the Joplin, Missouri community.

For the third straight year, in 2011 one of the vehicles the kids got to explore at the city of Rowlet’s ‘Touch-A-Truck’ event was a Daryl Flood Relocation & Logistics Mayflower 18-wheeler. ‘Touch-A-Truck’, is a fun and educational opportunity for children of all ages sponsored annually by the city of Rowlett, Texas. The popular program that has allowed kids to touch and explore large construction vehicles, fire engines, police cars, ambulances, school and public transportation buses, 18-wheelers, the CareFlite™ helicopter and more! Daryl Flood Relocation & Logistics independent contractor Nathan Neff participated in the Memorial Day “Touch-a-Truck” event giving tours of the vehicle and handing out kid-friendly items such as Frisbees® and sidewalk chalk. Hundreds of people attended the event. For more information about “Touch-A-Truck” click here.

“I am very honored to be recognized in the Ernst & Young Entrepreneur of the Year program this year. It is a distinction I must say I share with the entire Daryl Flood Relocation & Logistics family. With such great people surrounding me, it is easy to perform with excellence,” said Mr. Flood.

Daryl Flood Relocation & Logistics was founded in 1982 after Mr. Flood sold his home to finance the start up of the business. Today, the company has revenues in excess of $50 million, over 350 employees and moves thousands of families per year. It is one of the top Mayflower Transit™ agents in the US and has also achieved AMSA ProMover and Southwest Movers Association Pinnacle Mover™ status.

“I am glad to see Daryl get the recognition he deserves. He truly is an excellent entrepreneur – a perfect mixture of dreamer and doer,” said Kelly O’Connor, vice president of marketing at DFRL. “His leadership and sound judgment have built a company that is the standard in our industry.”

Ernst & Young’s Entrepreneur of the Year program began in Milwaukee, Wisconsin in 1986. Twenty-five years later, the Ernst & Young Entrepreneur Of The Year award is the world’s most prestigious business award for entrepreneurs. The program now spans more than 140 cities and 50 countries worldwide.

“Our new name better reflects the reality of our service model and the way we’ve grown to be so much more than just a garden variety moving company,” said Daryl Flood who is founder, president and CEO of the company.

The company, founded in 1982, moves thousands of families per year. It is one of the top Mayflower Transit™ agents in the US and has also achieved AMSA ProMover and Southwest Movers Association Pinnacle Mover™ status.

“Even though we are changing our name and freshening up our graphic image, we’re not changing the vision and values that have brought us this far,” said Kelly O’Connor, vice president of marketing. “We still plan to keep doing the things that have given us a reputation in the industry of being not just dependable but Daryl Flood Dependable.”

Whether one is a homeowner needing to move across town or a corporate relocation professional needing to facilitate an employee move to another country, Daryl Flood Relocation and Logistics strives to be “Daryl Flood Dependable” – to be the one customers depend on to:

•  care about the things that are important to them.

• hire the best people with the best attitudes and to train them well.

• have the right resources and the expertise, creativity and flexibility to use them for a customer’s maximum benefit.

• be committed to satisfying the customer.

Packing up your entire life and moving it somewhere else is stressful enough. If you don’t do your homework, you could unknowingly add to the stress by choosing a mover that makes the beginning of your new life a living hell.
Just ask William Pollock.
In 2009, Pollock and his wife paid a moving company $4,950 to ship their belongings from Dallas to Newtown Square, Pa., where his wife had a new job. They were paying for the move themselves.
The movers picked up their goods in two small trucks, took them to the company’s warehouse and told Pollock that they would reload his belongings onto a larger truck for delivery.
Several days after the goods were to be delivered, the mover called and told Pollock that he hadn’t packed his belongings correctly and all of his goods wouldn’t fit on the truck.
The mover said they would repack the goods for an additional cost of about $1,100.
Pollock refused to pay. He said he told the moving company he expected delivery on the date agreed upon and to leave goods that didn’t fit on the moving van at the warehouse and he either would pick them up or make arrangements to have them picked up.
Pollock said the mover instead took his goods to a storage facility in Allen and demanded an additional $1,900 before releasing them.
Pollock got a lawyer through moverescue.com, a moving industry-endorsed website that assists consumers dealing with unscrupulous movers. He sued the moving company and eventually got his goods back.
Pollock’s experience should serve as a warning to consumers planning a move this summer, typically the busiest time for movers and the families who hire them.
Todd Messerle, sales manager at Daryl Flood Warehouse & Movers in Dallas, has these tips for choosing a mover:
Go with a name you know and trust.
Get referrals from friends and family.
Don’t pay a deposit.
“We don’t ask for a deposit on moves,” Messerle, whose company is an agent of Mayflower Transit. “That’s really a red flag. That’s where some of the mover fraud comes from.”
Messerle said an unscrupulous mover may not show up after being paid a deposit or they may load your goods and not deliver them.
Pollock regrets paying $4,950 upfront. “Shame on me for that,” he said. “That was a major mistake.”
Get at least three in-home estimates so the movers can get an idea of the weight of the goods they’ll be moving. No legitimate mover will offer to give you a firm price online or over the phone.
“The cost of moving is based on the shipment on our van and the amount of miles we move your goods,” Messerle said.
Unless the movers actually see what you’re shipping, “they’re not going to be able to accurately estimate how much the stuff weighs,” he said.
If a mover gives you a guaranteed price or a price it won’t exceed, that figure won’t change, “as long as the items you’ve shown the estimator don’t vary from what we actually put on our truck,” Messerle said.
“Once that varies, the moving company is then allowed to adjust their price because what was told to us at the time of the estimate has now changed to what we’re actually moving,” he said.
Get everything in writing and read your contract carefully.
The American Moving & Storage Association, the trade association for moving and storage companies, and the Better Business Bureau say you should research a prospective mover thoroughly.
While state regulations vary, all interstate movers must, at minimum, be licensed by the federal government and are assigned a motor carrier number you can verify on the website of the Federal Motor Carrier Safety Administration at protectyourmove.gov.
The website also has information on consumer rights.
Doing your homework will save you lots of headaches at a time when you don’t need more worries.

At a ribbon cutting on May 5th, Daryl Flood’s Austin location joined forces with the Austin Chamber of Commerce. “We few things to celebrate here at Daryl Flood Austin,” said Wayne Russell. “We are now members of the Austin Chamber and we have moved into our new facility. The improved Austin facility will make it easier than ever for Daryl Flood Austin to be Daryl Flood Dependable.”

Daryl Flood’s new Client Services group will provide an additional level of account management including reporting, benchmarking and policy consulting for Daryl Flood’s largest accounts. The group will also provide a single point of contact for all issues for these clients.

“Daryl Flood as a company has a reputation in the moving industry for being not just dependable but Daryl Flood dependable,” said Humphreys. “I am happy to be joining their team and look forward to the new Client Services group becoming a significant contributor to the excellent reputation the company already enjoys.”

Mr. Humphreys has worked in the relocation industry for 38 years and was most recently Senior Vice President for a national competitor. During his 29 year tenure at his previous company Humphreys held various management positions ranging from the award-winning management of the company’s Tulsa branch all the way to responsibility as the Regional Vice President for the southwest region.