Daryl Flood Attends Ninth Annual Cartus Global Network Conference, “Simply the Best”.
(Dallas, Texas) – Daryl Flood,Inc, along with service providers from approximately 180 companies and 44 countries, attended the ninth annual Cartus Global Network conference entitled “Simply the Best,” Oct. 5-6 in Chicago, IL. The Cartus Global Network is Cartus’ industry-leading worldwide service provider network. Each year, Cartus recognizes the companies and individuals in the Network who have provided extraordinary service to its customers and clients worldwide.
At the two-day educational seminar, Daryl Flood, Inc. team members participated in workshops that spanned a wide variety of topics, including “Working Effectively Across Cultures” and “Customer Service to Customer Experience,” and attended learning circuit roundtables on various relocation-related topics. Kevin J. Kelleher, president and CEO of Cartus, and Traci Morris, Cartus executive vice president, welcomed the “best of the best” relocation service providers and shared their insights on navigating the challenges of the global business environment, issues for the relocation industry, and the opportunities ahead for Cartus and the Global Network.
“The annual Global Network Conference brings together the finest service providers in the relocation world and offers a forum for them to learn from one another,” said Traci Morris. “This year, ’Simply the Best’ offered an educational experience for our service providers and celebrated the power of their relationship with Cartus.”
Kelly O’Connor, Vice President of Sales & Marketing for Daryl Flood, Inc. applauded the quality of the sessions and the take-home value the two-day forum offered. “I was greatly impressed by the opportunities to learn, network, and share best practices that this conference offered,” O’Connor said. “Many of the challenging issues we face in today’s competitive marketplace were addressed and strategized.”
While economic shocks have rocked the moving and storage industry in the last twelve months, Daryl Flood has continued on the path of excellence established by its founder in 1982 when he proclaimed the nine most important words in the company to be “satisfy the customer, satisfy the customer, satisfy the customer.” This year, the company won the Cartus Award for “Service of Excellence” for the third year in a row and was ranked by major clients EDS and NuCompass as their top service provider. Daryl Flood also earned the Southwest Movers Association (SWMA) Pinnacle Mover designation, the ProMover designation from AMSA and was listed as Mayflower’s second largest domestic booker and largest international booker.
