(COPPELL, TEXAS – February 28, 2017) Daryl Flood Inc. recently announced that Don Rupe has rejoined the team as Senior Director of Customer Experience.
In this role, Rupe is responsible for all aspects of the customer experience, post-sale, for the relocation division. This encompasses the development and rollout of service initiatives which reflect the vision and high service standards of the organization.
A 33 year veteran of the relocation industry, Rupe is well versed in all areas of relocation, including domestic and international household goods moving, employee relocation services, global mobility management, commercial workplace services, project management, warehousing and logistics.
“After being part of the Daryl Flood team for over 12 years, we are excited to have Don rejoin the company,” says J. Kelly O’Connor, Senior Vice President. “Don brings a history of customer-centric service and excellence that we are confident he will utilize to continue the tradition of providing Daryl Flood Dependable service to all of our clients and customers. Welcome home, Don!”
Rupe holds designations as a Certified Relocation Professional (CRP) by the Worldwide Employee Relocation Council (WERC), as a Certified Moving Consultant (CMC) by the American Moving and Storage Association (AMSA), and as a Certified Mobility Management Consultant (CMMC). Don serves on the Board of Directors of Houston Relocation Professionals, a regional WERC organization of relocation professionals from corporations and service providers in the Houston and Gulf Coast Region of Texas.
About Daryl Flood Relocation & Logistics
Daryl Flood Relocation & Logistics brings a wealth of moving and storage experience and professionalism to every move. For over 30 years, we’ve been the Texas moving company you can trust, serving customers in Dallas, Fort Worth, Houston and Austin. Our company’s success as a moving and storage partner has been found through adhering to its four pillars- philosophy, people, resources, commitment. At Daryl Flood, we abide by a philosophy of caring for the things our customers care about most; hiring people who are intelligent and have great attitudes; having not only the physical resources of trucks and warehouses, but also the experience and expertise; and emphasize a commitment to the customer. To find out more about our company, please visit our website at https://darylflood.wpengine.com.