Moving Tips & Resources
How will you pack my furniture for transit overseas?
Your furniture items are wrapped in a durable, seven-ply paper pad. This pad is removed upon delivery and disposed of by the delivery crew. Fine finish items and/or antiques requiring additional support are covered with…
How will my belongings be shipped overseas?
The standard overseas transport container we use to ship your belongings is a steamship container. These steel containers come in two sizes: 20 ft. (20x8x8 ft., holding approximately 1,100 cubic feet and 7,000 lbs. of household…
Who will answer my questions about the moving process?
Once your move is scheduled, you will be assigned a personal Move Coordinator, who will provide you with general guidelines regarding country customs regulations and will be able to answer any questions you may have…
How far in advance do I need to schedule my move abroad?
The importance of scheduling your move in advance varies depending on the time of year. Peak season for moving companies is May 15 through September 15, so our schedule fills up well in advance for this…
What payment options are available?
Most moving companies require payment up front by credit card or upon delivery in certified funds – cash, cashier’s check or money order. If you pay for your move by credit card, your card will…
How are “extra charges” added on to moving costs?
Extra charges may be applied to the total cost of your local or intrastate move, after your in-home survey is completed and moving estimate is calculated. If you fail to show your moving consultant a…
What is the difference between a Binding Estimate and a Non-binding Estimate?
A Binding estimate is a guaranteed price that cannot be exceeded, unless additional services are ordered or performed that are not listed on your original paperwork. A Non-binding estimate requires you to pay individual fees…
Do I need to be present when the movers arrive?
We request that you or someone who can act on your behalf is present the entire time our packers and movers are in your home. You will need to sign paperwork and verify the services…
How will you protect my carpets, walls and the interior of my home?
The packing crew will cover your entryway and heavy traffic areas with rug runners, and your stairwells with protectors. Large furniture items (couches, chairs, ottomans) will be wrapped in stretch wrap to prevent soiling and…
What items require special packing services? How will they be handled?
During the survey of your home, your move consultant will advise you on the items that will require special attention. We will arrange for a specialized packing crew to handle the preparation of these items:…